Terms & Condition
Welcome to groly.in By using our website and services, you agree to the following terms and conditions. Please read them carefully.
Same day Delivery in just 9 hours !
- Orders placed before 9:00 AM to 5:00 PM will be delivered on the same day within 9 hours.
- Orders placed after 6:00 PM may be scheduled for next-day Morning delivery.
- Delivery is available within Specific PIN codes and nearby areas.
- Delays may occur due to unforeseen circumstances such as weather conditions, traffic, or operational issues.
Payment-policy
We offer the following payment methods for your convenience:
- Cash on Delivery (COD) – Pay when you receive your order.
- UPI Payments – Secure and instant payments via Google Pay, PhonePe, Paytm, or any UPI-enabled app.
Return & Refund policy
- If you receive any item that is rotten, damaged, or spoiled, you are eligible for full compensation.
- Customers must report the issue within 24 Hours of delivery along with a clear photo of the affected item.
- Refunds will be processed through the original payment method or adjusted in the next order.
- Non-perishable grocery items cannot be returned unless defective or damaged during delivery.
General Terms
- Prices, offers, and policies are subject to change without prior notice.
- Customers must provide accurate address details to ensure timely and hassle-free delivery.
- By placing an order, you agree to our policies and acknowledge our commitment to quality service.
For any queries, contact our support team at info@groly.co.inÂ
Thank you for choosing groly.in – Groceries at Doorstep!